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Creating an AI Agent for Business

Description

An AI agent is not a simple chatbot. It works not through buttons but understands free text written by a person: it gives accurate answers based on your data to questions such as "Is there a free slot tomorrow at 3 pm?", "How much is delivery?", "Does this model come in black?".

The agent is trained on your prices, services, working hours and rules. It does not make up what it doesn't know — if it cannot find an answer, it hands the conversation over to your manager.

As a result, the customer gets an answer within seconds no matter what time they write, and you don't spend time on repetitive questions. The agent collects order or booking details and sends them to you ready to use.

Advantages

  • Understanding of freely written questions (in Uzbek and Russian)
  • Answers based on your data: prices, services, working hours, terms
  • Accepting orders or bookings with full collection of details
  • Handing the conversation over to a manager if no answer is found
  • Connection to Telegram, Instagram Direct or website chat
  • History of all conversations and requests
  • Option to update data (prices, services) yourself later
  • Testing with your own questions before launch

What we need

  • A list of your services or products and their prices
  • The 20–30 most frequent customer questions and their answers
  • Working hours, address, delivery and payment terms
  • Where the agent will work: Telegram bot, Instagram page or website
  • The person or group who will be notified when a conversation is handed over to a manager

Steps

  1. 1Analysis
    we determine what your customers ask and what the agent needs to resolve
  2. 2Knowledge base
    prices, services and questions and answers are prepared for the agent
  3. 3Development
    the agent is created and connected to the required channel
  4. 4Testing
    you and your team ask the agent real questions, and answers are refined
  5. 5Launch and monitoring
    during the first weeks conversations are analysed and the agent is improved

FAQ

How is an AI agent different from a regular chatbot?

A regular bot works only with buttons and pre-written commands. An AI agent understands a question written by a person in their own words and answers based on your data.

Can an AI agent give wrong answers?

The agent is configured to answer only based on the data you provide. If it doesn't know the answer, it does not make one up — it hands the conversation over to your manager.

How much does it cost to create an AI agent?

The cost starts from approximately 6 million UZS. Add-ons such as order acceptance, connecting several channels and CRM integration affect the price. The exact price is set during agreement.

Are there any monthly fees?

The agent requires a monthly fee for the AI service. It depends on the number of conversations and is calculated in advance during agreement.

Does it understand Uzbek well?

Yes, the agent understands questions written in Uzbek (Latin and Cyrillic) and Russian and replies in the same language.

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